CTI Suite - effective telephone communication
Securethat you effective communication with its customers and business partners.
Try the CTI kit Suite.
How does the CTI Suite of products help you?
- Fast tracking of previous communication.
- A phone book shared across the company.
- Detailed overview of calls, statistics and graphs.
- Handle calls directly from your computer.
- Caller information is displayed when the ringer rings.
- Ability to schedule calls.
- Overview of operator and line load.
CTI Suite has 3 parts
1. Telephone client
ANTS CTI Client increases productivity in call centres and companies.
2. Traffic statistics
ANTS Call Centre Manager provides detailed information about telephone traffic and allows you to create reports and statistics.
3. Information panel
ANTS CTI Panel displays on the connected screen continuous information about the status of the call center.
Sample application functions
Watch the video to see the basic functions of CTI Suite.
Benefits
Effective communication
Detailed traffic overview
Optimised client service
Want to see the CTI Suite in action?
We'd be happy to show it to you live.
Reference
"Thanks to ANTS, we've been talking about how Fusio will adapt to us.
We would probably have discussions with representatives of another brand about how we would adapt to their system."
Use of Fusio
- approval and registration of contracts
- registration of complaints
- attendance system
- and more
"What I appreciate about Fusio is the flexibility and responsiveness in development - we have created solutions together tailored to our needs.
We also welcomed the fair pricing policy for changes and additional requirements that arose during the development of the solution."
Use of Fusio
- invoice approval and invoice extraction
- complex workflow, archiving
- ERP Vema integration
"What I appreciate about Fusio is its flexibility, the ability to make quick adjustments, and the low costs associated with deploying and managing the system."
Using Fusio
- tasks - comprehensive records and workflow
- comment management
- efficient collaboration, comments, deadline monitoring, delegation
more...
"Fusio is a flexible, agile environment for our ordering process."
Using Fusio
- internal employee orders
- material requirements for orders
- contract and supplier records
more...
"During the deployment of the Fusio software, we appreciated the approach of ANTS staff, who fulfilled what they promised to the letter, both in terms of the functioning of the system and meeting deadlines.
Thanks to their suggestions, we were able to improve the processes within the equipment item records.
I am extremely satisfied with the implementation of the Fusio system."
Use of Fusio
- orders,
- distribution,
- records of protective work equipment and gear
"Among other things, Fusio helped us to link the Money S4 software to production.
This way, we share information about the current state of material in the warehouse with employees who do not have access to the accounting software."
Using Fusio
- complex order management
- quotations, orders, contracts, implementation, warehouse, invoicing
- Gantt chart
"We appreciated the versatility of the Fusio software and the speed of implementation.
With a simple and reliable tool, we have solved the complex process of managing road and sea transport."
Use of Fusio
- sea and road freight records
- information sharing and workflow
- deadline monitoring
"Fusio helps us to keep track of the mechanisation. The staff can easily find out where the equipment is currently being used or planned to be used. We have an overview of machine utilisation, expected maintenance and the validity of insurance policies as well as service and technical inspections."
Using Fusio
- managing mechanisation, orders and contracts
- sharing information between staff
- reporting from lists to users' emails
"We have calculated that the Fusio app saves us 1.5 - 2 hours.
It will speed up the whole process so that everything is prepared correctly and on time."
Use of Fusio
- logistics system
- order picking control and reporting
- barcode scanner application
"By recording work activities, we can evaluate the efficiency and cost of work within individual work activities. "
Using Fusio
- attendance and timesheets
- protective work equipment
- task book
"Fusio has accelerated our individual processes, which used to be slowed down by non-communication.
Automatically generated tasks help us."
Using Fusio
- workflow of project documentation and company agendas
- task book and deadline monitoring
- warehouse system
"At Fusio, we manage more than 10 agendas and processes, including project management.
In ANTS, they have prepared a tailor-made interface that allows us to display the status of individual projects in a clear graphical form, highlighting contractual deadlines."
Using Fusio
- project management
- project schedule
- current status of project implementation
"We would definitely recommend Fusio.
I don't think there are many programs on the market that can cover the requirements for variability and individual proportions that companies are asking for."
Use of Fusio
- attendance
- assignments, keeping track of deadlines
- time demands of clients
"Thanks to the experience of the ANTS staff, we were able to implement our requirements for a workflow solution in the Contracts and Travel Orders agenda in full."
Using Fusio
- preparing, generating, approving and archiving contracts
- workflow for travel orders
- automatic print reports
more...
"We were looking for a system that would adapt to our needs and could be quickly deployed to the exact agendas we needed to record.
We are satisfied with Fusio."
Use of Fusio
- contract registration
- overview of deadlines
- monitoring of deadlines
"Thanks to Fusio, we have absolute visibility of our contracts and our data is reliably backed up and archived."
Using Fusio
- business operations
- logistics
- contracts and term tracking
"I appreciate that Fusio has adapted to our needs.
We only use the agendas that we really need.
Great cooperation, if I need to "tweak" something the company is accommodating and flexible.
I will gladly recommend Fusio to other MPs who have inadequate stock records."
Use of Fusio
- MTZ records
- allocation to employees
- warehouse
